Life with Pets Podcasts

UX Design | UI Design | Interactive Design | Prototyping | Accessibility


Bringing educational audio content to the Buddies App

Client:

General Mills

Role:

UX Designer

Year:

2022

Introduction

While working at Blue Buffalo, one of my focuses was to design and develop the learning section of the Buddies app - a marketing app that tracked user data while offering rewards and educational material.


To make learning more engaging and flexible, we introduced Life with Pets—a podcast feature that gives users a hands-free, on-the-go way to enjoy educational content.

The Challenge

🔴 Existing Issues:

  • Static, text-only educational section

  • No passive listening option for multitasking users

  • Lack of accessibility for hearing-impaired users

✅ Project Goals:

  • Create a seamless podcast player experience

  • Make educational content more inclusive

  • Boost engagement with diverse content formats

Project Strategy & Approach

1. Align Business & User Goals

📌 Expand learning opportunities for pet parents.
📌 Ensure content is accessible to a diverse user base.
📌 Create a frictionless podcast experience within the Buddies app.

2. Competitive & Comparative Analysis

✔️ Apply best UX practices for playback controls and navigation.
✔️ Integrate common accessibility features like transcripts and playback speed controls.

3. Features & User Flows

Based on user research, I designed a seamless journey from discovery to playback.


Design Requirements:
🎙️ Podcast Module – Dedicated section on the Learn landing page.
▶️ Core Player Controls – Play/Pause, Rewind, Fast Forward.
📜 Podcast Detail Screen – Episode summary, host details, duration, share options.
📲 Embedded Podcasts – Integrated within articles for contextual listening.

Business Impact

The result of our efforts successfully transformed the "Learn" section into an engaging, accessible experience.


📊 Key Outcomes:
✔️ Increased engagement in the learning section.
✔️ Expanded content accessibility through transcripts.
✔️ Enhanced Buddies' reputation as an educational resource.


By anticipating barriers to accessibility and integrating thoughtful UX solutions, I ensured that all pet parents—regardless of hearing ability—could benefit from the content.

Final Thoughts


This project showcased my ability to:
✅ Identify gaps in accessibility and design inclusive solutions.
✅ Leverage research and UX strategy to enhance content engagement.
✅ Ensure seamless integration of new features into existing ecosystems.


By combining UX insight, accessibility best practices and thoughtful design, I helped Buddies create a richer, more inclusive learning experience for pet parents.